No, all products purchased on www.getgofone.co.uk need to be returned via our website on the Returns page.
All returns to GetGoFone are processed online through the ‘My Account’ page. You have 30 days from the item being delivered to return it for a refund. It can take up to 7 working days for your order to reach the warehouse and be processed. Please note, refunds can take up to 10 working days to show on your account.
We do not offer product exchanges. If your item is faulty, you will have the option for a replacement if it is in warranty. If you wish to exchange your order for a different product, you will have to request a refund first.
Information on returns can be found on your returns page.