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Terms & Conditions

 These terms and conditions (“Terms”) apply to Vodafone Limited’s (hereinafter referred to as ‘us’ and ‘our’) Apple AirPods Trade-in Promotion.

2.       These Terms apply in addition to the Vodafone Pay Monthly Airtime Agreement (“Airtime Terms”) available at www.vodafone.co.uk/terms.

 

3.       Any capitalised terms we use have the meaning set out in these Terms and the Airtime Terms.

 

Apple AirPods Trade-In offer

4.       When you trade-in one of the following eligible devices (in any colour and memory variant, depending on availability) on a Vodafone Unlimited data pay monthly plan online at vodafone.co.uk, and purchase an iPhone 16e only (any colour/memory variant), you will be eligible to claim Apple AirPods 4 (RRP £129).

Offer end date

5.       The offer will end on the 14 July 2025 or whilst stock lasts.

Eligible devices

6.       Apple iPhone XR

Apple iPhone XS

Apple iPhone XS Max

Apple iPhone 11

Apple iPhone 11 Pro

Apple iPhone 11 Pro Max

Apple iPhone 12

Apple iPhone 12 Mini

Apple iPhone 12 Pro

Apple iPhone 12 Pro Max

Apple iPhone 13

Apple iPhone 13 Mini

Apple iPhone 13 Pro

Apple iPhone 13 Pro Max

Apple iPhone 14

Apple iPhone 14 Plus

Apple iPhone 14 Pro

Apple iPhone 14 Pro Max

Apple iPhone SE (2022)

Apple iPhone SE (2020)

Apple iPhone 15

Apple iPhone 15 Pro

Apple iPhone 15 Pro Max

Apple iPhone 15 Plus

 

Eligibility & Redemption Journey

7.       

AAvailable to consumer customers and sole traders.

8.       This promotion is only available to new and upgrading customers.

9.       You must place your iPhone 16e order (any colour/memory variant) with one of the eligible trade-in devices listed.

10.   You will be contacted within 3-5 working days to inform you have qualified (via SMS) for the offer.

11.   To claim AirPods 4, we’ll provide you with a unique voucher code via SMS or email within 30 days of your Trade-in device being checked at our warehouse.

12.   The SMS or email will contain instructions on how to use your unique voucher code through GetGoFone’s online website.

13.   To see GetGoFone’s privacy policy, please visit: Privacy policy – GetGoFone

14.   If you fail to send your trade-in phone or if the condition isn’t met as described during trade-in checks process, your request will be rejected, and you will not be eligible to receive your unique code to claim your Apple AirPods.

15. Redemption period is valid for 60 days after initial purchase and offer will close from midnight on the 14th of September 2025.

General

16.    We will not be liable or responsible to you for any failure or delay in providing the services or meeting any of our obligations under these Terms caused by events outside of our reasonable control or due to our compliance with any applicable laws or regulations.

17.   We reserve the right to withdraw or make amendments to the Discount offer in the event of unforeseen circumstances including without limitation COVID-19/other pandemic, decisions by our suppliers, changes to laws, regulations or orders or acts of God. In the event of any such amendments, neither we nor our suppliers shall be liable to you for any costs, expenses or other losses resulting from such amendments.

18.   Nothing in these Terms shall exclude or limit our liability for (i) death or personal injury caused by our negligence (as such term is defined by the Consumer Rights Act 2015); (ii) fraud; or (iii) any liability which cannot be excluded or limited under applicable law.

19.   We may change these Terms at any time. We’ll tell you beforehand where any change is likely to materially disadvantage you.

20.   If you would like to complain, please see our complaints page for more information: www.vodafone.co.uk/help-and-information/complaints/code-of-practice  

21.   These Terms will be governed by and interpreted in accordance with English law and you and we both consent to the non–exclusive jurisdiction of the English courts.

Who are we? Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN, United Kingdom. Registered No. 1471587